TemplatesCourses

Refund Policy for Presentation Templates

Due to the purchased items being strictly digital, One Point Studio LLC cannot offer refunds or exchanges. One Point Studio LLC will, upon request via alex@onepoint.studio, issue a refund only in the case of technical issues or troubles with downloading the digital templates, if the request is made within 10 days of purchase.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund through the same payment method you used to make the purchase. If for any reason, One Point Studio LLC is unable to issue a refund via your initial payment method, we will provide the value in equivalent credit or provide an alternate method of refund. (Some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.)

 

Where Refunds Apply

We only offer refunds if there are technical difficulties that result in the issue of downloading the templates. A refund request can be made within 10 days of purchase, it applies to products and services on our website. 

 

EU Right of Withdrawal Services

European law principally provides a right of withdrawal on software sales. However, it can be and typically is excluded for digitally provided content once it has been made available to the end-user. This is what happens when you make a transaction: The EU statutory right of withdrawal ends the moment the content and services are added to your account.

 

For any EU consumer:

For any transaction related to digital content, the withdrawal period will end when the content is made available to you with your prior express consent and acknowledgement that you lose your right of withdrawal.

 

Abuse

Refunds are designed to remove the risk from purchasing products or services — not as a way to get free products and services. If it appears to us that you are abusing refunds, we may stop offering them to you.

 

How to Request a Refund

You can request a refund or get other assistance with your purchases at alex@onepoint.studio

 

Revision Date

This Refund Policy was last updated on 06 October 2022 (“Revision Date“). If you were a user before the Revision Date, it replaces the existing Refund Policy.

Refund Policy for Online Courses

We want you to be completely satisfied with your learning experience. That’s why we offer a 7-day money-back guarantee. If you decide the course isn’t the right fit for you within the first 7 days of enrollment and you have completed less than 60% of the course, you are eligible for a full refund. Simply contact us at support@onepoint.studio within this timeframe, and they will assist you with the refund process. We value your satisfaction and want to ensure you have a risk-free opportunity to explore and benefit from our course.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund through the same payment method you used to make the purchase. If for any reason, One Point Studio LLC is unable to issue a refund via your initial payment method, we will provide the value in equivalent credit or provide an alternate method of refund. (Some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.)

 

How to Request a Refund

You can request a refund or get other assistance with your purchases at support@onepoint.studio

 

Revision Date

This Refund Policy was last updated on 29 June 2023 (“Revision Date“). If you were a user before the Revision Date, it replaces the existing Refund Policy.